We are confident in the quality and efficiency of our service, which is why we offer a Money-Back Guarantee with automatic refunds—no need to request one.
DD-214 Guarantee: If your DD-214 isn’t delivered within 14 days, we will automatically process and issue a full refund on the guarantee date—no action required on your part. Even if you receive a refund, we will continue working on your request to ensure you get your DD-214 as quickly as possible.
DD-215 Guarantee: Since obtaining a DD-215 does involve additional paperwork and back-and-forth communication, the process may take longer. If your DD-215 isn’t delivered within 60 days, you will automatically receive a full refund—no hassle, no risk.
Additionally, if for any reason we are unable to obtain your DD-214 or DD-215, you will still receive a full, automatic refund.
With our guarantee, you never have to worry about delays or financial risk—refunds are processed automatically on the guarantee date, with no need to contact us or request one.