Terms of Service and Privacy Policy

Effective Date: [01/01/2025]

Terms of Service

Welcome to DD-214s! By accessing or using our website and services, you agree to the following terms and conditions:

1. Services Provided

Our website assists veterans and their families in retrieving DD-214 forms and other military documents for a service fee. We are not affiliated with the U.S. government or the National Personnel Records Center (NPRC).

2. Eligibility

You must be at least 18 years old to use our services. By using this website, you represent that all information provided is accurate and truthful.

3. Fees and Payments

All fees for our services are clearly stated before purchase. By submitting payment, you agree to the charges and understand that our services are non-refundable once initiated unless we fail to retrieve your DD-214 in 10 days, then you will receive a full refund.

4. User Responsibilities

You are responsible for providing accurate and complete information required for document retrieval. We are not liable for delays or errors caused by incomplete or inaccurate information.

5. Limitation of Liability

We strive to provide accurate and efficient services. We are not liable for any direct, indirect, or incidental damages resulting from the use of our services.

6. Intellectual Property

All content on this website, including text, images, and branding, is the property of DD-214s and is protected by intellectual property laws. Unauthorized use is prohibited.

7. Termination

We reserve the right to terminate or suspend your access to our services if we suspect any fraudulent or unlawful activity.

8. Governing Law

These terms are governed by the laws of the United States, and any disputes will be resolved in the courts of Colorado jurisdiction.

Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

1. Information We Collect

We will collect the following information when you use our services:

  • Name, address, phone number, and email address.

  • Military service details required for document retrieval.

  • Payment information (processed securely through third-party payment providers).

2. How We Use Your Information

We use your information to:

  • Process and complete your document retrieval requests.

  • Communicate with you regarding your order.

3. Information Sharing

We do not sell or share your personal information with third parties, except as necessary to:

  • Fulfill your request (e.g., submitting forms to NPRC).

  • Comply with legal obligations.

  • Work with trusted third-party service providers for payment processing and secure data handling.

4. Data Security

We implement robust security measures to protect your personal information.

5. Your Rights

You have the right to:

  • Access the personal information we hold about you.

  • Request corrections to inaccurate information.

  • Request deletion of your data (subject to legal and contractual obligations).

6. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page, and significant updates will be communicated to you.

7. Contact Us

If you have any questions contact us at:
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